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Shipping & Payment


International Shipping & Payment

Payments

The Pay Buttons

The pay button for Credit Card and PayPal, will appear after order submitted, and appear in order content if order not paid yet.

PayPal

Our PayPal account currency is in TWD (Taiwan Dollar, NT$), PayPal supports more than 23 currencies in the world. You can pay online when you checkout your order. On the other hand, you may choose to wait for the order confirmation email which will specify the amount due, and later on make payment as deemed appropriate.

From March 21, 2023, orders over 10,000 TWD will not accept PayPal payments (The upper limit of the amount may be revised down in the future, please pay by credit card as much as possible). For orders paid by PayPal, the customs declaration amount of international parcels or EMS will be declared according to the actual order amount. For customs declaration-related questions, please leave a message in the member center to consult with our customer service.

From February 21, 2023, We reserves the rights to accept orders with PayPal or not.

Credit Card

It may display in Chinese "信用卡". Online instant payment, we use SSL to securely encrypt third party payments, therefore we won't retain your any credit card details. You can use VISA, MASTER, JCB, other international credit cards, and UnionPay, When the amount due exceeds 60,000 and happened the transfer limitation, please pay by Paypal.

EMS

  • Delivered by International Express Mail Service (EMS), Approx 4 to 7 days arrive, You can tracking it from your local postal service. Shipping cost will varying on weight.
  • The cost start from 475 (Asia, basic freight is 0.5kg, and additional weight is 0.5kg).
  • The cost start from 630 (Oceania, basic freight is 0.5kg, and additional weight is 0.5kg).
  • The cost start from 755 (North America, basic freight is 0.5kg, and additional weight is 0.5kg).
  • EMS postal websites of various countries

DHL

  • International express shipments, delivered by the DHL, Approx 7 to 10 days arrive, You can tracking your package from DHL website. Shipping cost will varying on weight.
  • The cost start from 830 (Asia/Oceania, basic freight is 0.5kg, and additional weight is 0.5kg).

SF Express (Hong Kong and Macau)

  • Limited to Hong Kong and Macau, and [SF (Freight Collect)] freight collect option is also available.
  • It can also be sent to the EF-Locker of SF-Express, and you can pick it up by yourself.
  • Hong Kong cost start from 125 (basic freight is 1.0kg, and additional weight is 0.5kg).
  • Macau cost start from 150 (basic freight is 1.0kg, and additional weight is 0.5kg).
  • Shipping may increase fuel costs due to COVID-19 epidemic.

Air Parcel

  • International package shipments, delivered by the Registered Air Parcel, Approx 7 to 14 days arrive, You can track delivery from your local postal service. The cost start from 250TWD (about 8.9 USD, basic freight is 0.5kg, and additional weight is 0.5kg).
  • Due to the COVID-19 epidemic, the efficiency of air transportation has been greatly reduced. Therefore, starting from November 16, 2020, only some countries will provide Air Parcel (or deliver by International ePacket).

Air Packet (Economic-Rate)

  • The Air Small Packet economic-rate shipping for international shipments, deliver by the economical Registered Air Mail, approx 7 to 28 days arrive, The Air Small Packet economic-rate is start from 250 (about 8.9 USD, Nov 16, 2020 updated).
  • It may can(or not) tracking from your local postal service (some countries may deliver more slowly in local).
  • We are only able to track the export time from here for Registered Air Mail. The rest would certainly need to be tracked from your country (except some countires)

Note

  • Due to the COVID-19 epidemic, the efficiency of air transportation has been greatly reduced. Therefore, starting from August 27, 2020, only some neighboring countries in Asia will provide Air Mai.
  • Due to the slower local Air Mail delivery and the service outsourcing in some countries (such as Canada). Australia and United State also have been happen during the peak season, there have been late to or over 60 days. it may not be possibled to directly check the progress of your local postal system, We also have lost the package, therefore we added the "Air Parcel" for some countries. If you have been faced same situation, we strongly recommend that you switch to the "Air Parcel", that you can trace it from your local post office, and will arrive faster.
  • We are not guaranteed how many days can arrive your hands if ship by the Air Mail to some countries, and very diffcult to or can not trace it, for these countries we updated the shipping method to "Air Parcel" as default.

Tracking

  • The tracking number as same as our shipping number (*for example, The Air Parcel tracking number is CC*****TW) if sent by postal airmail service, you can track it from your local post office. Other logistics such as DHL or SF-Express can tracking from its website, and also can tracking from some 3rd party sites like: aftership.com, or 17track.net

Import Tax & Duty

  • All the shipping cost not include the import tax and customs duty, Customs duty and other taxes may be levied when the shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details.
  • If you can not place order online, or have any tax and duty question, please feel free to contact us sxy4man@gmail.com